stelioss50

Stelios 50 Return Policy

At Stelios 50, we are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied with your order, we offer a convenient and hassle-free return process. Please read our Return Policy below for detailed information.

1. Eligibility for Returns

Time Frame: You can return your purchase within 30 days from the date of delivery. Please ensure that the items are returned within this period to be eligible for a refund or exchange.

Condition: To be eligible for a return, the shoes must be unworn, undamaged, and in their original packaging. All tags and labels must remain intact. Shoes showing signs of wear or damage may not be accepted for return.

Exclusions: Certain items, such as custom-made or personalized shoes, may not be eligible for return. Please refer to the specific product page or contact our customer service for more details.

2. How to Initiate a Return

Contact Us: To initiate a return, please contact our customer service team via email at returns@stelios50.com or call us at +1-234-567-890. Provide your order number, details of the item(s) you wish to return, and the reason for the return.

Return Authorization: Once your return request is approved, you will receive a Return Authorization Number (RAN) along with instructions on how to return the item(s). Please include the RAN in your return package.

Shipping: You are responsible for the return shipping costs unless the return is due to a defect or error on our part. We recommend using a trackable shipping method to ensure that your return is received by us. Stelios 50 is not responsible for items lost or damaged during return shipping.

3. Refunds and Exchanges

Refunds: Upon receipt and inspection of the returned items, we will process your refund to the original payment method used for the purchase. Please allow 5-7 business days for the refund to appear in your account, depending on your payment provider.

Exchanges: If you wish to exchange an item for a different size, color, or style, please specify this when you contact us to initiate the return. Exchanges are subject to product availability. If the desired item is unavailable, a refund will be issued instead.

4. Non-Returnable Items

  • Gift cards
  • Final sale items
  • Custom or personalized orders

5. Contact Information

For any questions or concerns regarding our Return Policy, please contact us:

Email: returns@stelios50.com
Phone: +1-234-567-890
Address: Stelios 50, 123 Fashion Street, Style City, ST 56789

Thank you for shopping with Stelios 50. We value your business and are committed to providing high-quality products and exceptional customer service.